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BehaviroalInterpersonal skills Training

Interviewing Skills Training Course

This course is designed to equip participants with the knowledge, techniques, and confidence needed to conduct effective…

This course is designed to equip participants with the knowledge, techniques, and confidence needed to conduct effective and professional interviews. Whether hiring the best candidates for a job or gathering critical information, strong interviewing skills are essential for success.

What Will You Learn?

  • • Understand the fundamentals of effective interviewing
  • • Be able to prepare structured and insightful interview questions
  • • Master different questioning techniques for various interview types
  • • Learn to build rapport and handle difficult responses confidently
  • • Identify and reduce biases in interviews
  • • Conduct post-interview evaluations and make data-driven decisions

Course Curriculum

Introduction to Interviewing
• Importance of interviewing skills • Types of interviews (job, investigative, journalistic, research-based) • Ethical considerations and legal aspects

Preparation for an Interview
• Defining objectives and criteria • Structuring the interview process • Researching candidates or subjects • Creating effective interview questions

Interview Techniques
• Different questioning techniques (behavioral, competency-based, situational, open-ended) • Active listening and rapport building • Controlling the flow of conversation • Managing difficult or evasive responses

Behavioral and Competency-Based Interviewing
• Understanding behavioral interview methods • Using the STAR (Situation, Task, Action, Result) technique • Assessing candidate responses effectively

Avoiding Interview Bias & Legal Considerations
• Recognizing unconscious bias • Ensuring fairness and inclusivity • Legal compliance in interviews

Post-Interview Evaluation and Decision-Making
• Analyzing responses and assessing candidates objectively • Using scorecards and evaluation methods • Making informed hiring or investigative decisions

Practical Role-Playing & Feedback
• Conducting mock interviews • Providing and receiving constructive feedback • Fine-tuning interview techniques

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